If you can’t find the verification link in your email, it is probably being blocked by your email settings, or by a security filter.
You can fix this. Please try the following:
- Copy and paste the link into a new tab or window in your browser. This should be the same as if you clicked the link and should resolve the issue;
- Add help@kuailian.support to your contact list, then log out of your Kuailian account and then log in again to have a new verification email sent;
- Try using a different browser or clearing your browser’s cookies and cache. Then log out of your Kuailian account and log back in;
- “Enable HTML” in your email settings. A quick google search should provide instructions on how to do this. Once that is complete, log out and back into your Kuailian account as with the other options to send a new verification email.
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