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  1. Kuailian app OU
  2. Account & Security
  3. Security

Security

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  • Can I trust Kuailian?
  • Which security measures offers Kuailian?
  • What is Identity Verification?
  • What if I’m having trouble verifying my identity?
  • Why am I being asked to go through Identity Verification?
  • How do I get started with Identity Verification?
  • What if I don’t complete the Identity Verification?
  • Why didn’t I receive a verification email?
  • What happens if there is no verification link in my email?
  • What If I lose my email access?
  • How can I change my email address?
  • Can I freeze my account?
  • What If I can't remember my password?
  • Why can't I reset my password?
  • I have lost or need to update my phone or 2FA device
  • 2 FA Code Error
  • Account Recovery
  • Is a wallet address safe to display publicly?
  • Is a 2 step verification code required for every login?
  • How can I set up Google MFA?
  • How can I deactivate Google MFA?
  • What are the password requirements for Kuailian?
  • Why is Kuailian requesting my country ID?
  • How does Kuailian use my ID?
  • Why did I receive an unexpected device confirmation email?
  • What is phishing?
  • Reporting phishing sites
  • Anti-Phishing Code
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